Scope of this policy
This Privacy Policy applies to information collected through the HiVido website at hivido.com and through website features that link to this policy.
HiVido also publishes content on third-party platforms such as TikTok, Instagram and YouTube. Your use of those platforms is governed by the privacy policies and terms of the relevant platform providers.
Information we may collect
Information you provide directly
If you contact HiVido through a contact form or by email, we may receive information such as:
- Your name.
- Your email address.
- The subject or category of your enquiry.
- The contents of your message.
- Any other information you choose to include.
Technical and usage information
Depending on how the website is configured, limited technical information may be collected automatically when you visit the site. This may include:
- Browser and device type.
- Operating system.
- Approximate location derived from IP address.
- Pages visited and general interaction information.
- Referring website or source.
- Date and time of access.
HiVido does not intentionally seek sensitive personal information through the website.
How information may be used
Information collected through the website may be used to:
- Respond to enquiries and messages.
- Manage collaboration, licensing, media or business discussions.
- Operate, maintain and improve the website.
- Understand how visitors use the website and which content is most useful.
- Detect technical problems, abuse or security issues.
- Comply with applicable legal obligations.
Personal information submitted through the website is not intended to be sold to third parties.
Cookies and analytics
The website may use cookies or similar technologies where necessary for website functionality, security, performance measurement or analytics.
If analytics services are enabled, they may collect aggregated or pseudonymous information about website traffic and usage. This information helps HiVido understand how visitors discover and interact with the website.
You can usually control or delete cookies through your browser settings. Blocking certain cookies may affect how some website features function.
Embedded videos and third-party content
HiVido may embed or link to content hosted by third-party services, including TikTok, Instagram, YouTube or other media platforms.
When you interact with embedded content, the third-party provider may receive technical information about your visit and may set cookies or use other tracking technologies according to its own policies.
HiVido does not control the data practices of those third-party platforms. You should review their privacy policies if you want more information about how they process data.
Sharing information with third parties
Information may be shared with service providers only where reasonably necessary to operate the website or respond to your request. Examples may include:
- Website hosting providers.
- Email and contact-form delivery services.
- Security and anti-spam services.
- Analytics providers, if enabled.
- Professional advisers or authorities where required by law.
These providers may process information on behalf of HiVido or under their own applicable terms and privacy policies.
How long information is kept
Information is kept only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining relevant correspondence, resolving disputes, meeting legal requirements or protecting the website.
Routine technical logs may be retained for shorter periods unless they are needed for security, fraud prevention or troubleshooting.
Your privacy rights
Depending on your location and applicable law, you may have rights relating to personal information held about you. These may include rights to:
- Request access to personal information.
- Ask for inaccurate information to be corrected.
- Request deletion of certain information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
To make a privacy-related request, contact HiVido using the details at the end of this policy. Reasonable steps may be taken to verify your identity before responding to a request.
Data security
Reasonable technical and organizational measures are used to help protect information processed through the website against unauthorized access, loss, misuse or alteration.
No method of online transmission or electronic storage can be guaranteed to be completely secure, so absolute security cannot be promised.
Children's privacy
HiVido is not designed to intentionally collect personal information from children. If you believe a child has submitted personal information through the website, please contact HiVido so the matter can be reviewed and appropriate action taken.
Changes to this Privacy Policy
This policy may be updated from time to time to reflect changes to the website, the services used by HiVido, legal requirements or privacy practices.
When material changes are made, the effective date shown at the top of this page will be updated.
Contact HiVido
If you have a question about this Privacy Policy or the handling of information submitted through hivido.com, you can contact HiVido at:
Email: hello@hivido.com
Website: hivido.com